You could be owed money
Financial decisions can be complicated – and not every firm gets it right. If you were given unsuitable advice, sold a risky investment, or paid hidden fees you weren’t told about, you may have lost money without realising it.
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Hallbrook can help you recover what you’re owed.
Pensions & SIPPs
Unsuitable or high-risk transfers
Investments & ISAs
Negligent advice, hidden charges
Equity release & lifetime mortgages
Borrowing that wasn’t right for you
Car finance
Hidden commission and unfair costs
Financial advice
Poor or unsuitable recommendations
How we help
We make the process clear, fair and simple — with no upfront fees.
You
complete a form
Our quick assessment only takes minutes
We
review and investigate
We look at your case, then gather details and evidence
We
act for you
We manage your claim with your provider or the Ombudsman
keep you updated
We
We send regular and clear updates, so you always know what’s happening
receive compensation
You
If your claim is successful, we deduct our fee and you keep the rest. No win? No fee.
Why choose Hallbrook
Over £70M recovered for UK clients for mis-sold investments
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15+ years’ experience in financial & investment claims
Experts in complex mis-selling cases
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Transparent fees and fair terms
We are a claims management company, however you do not need to use a third party to present a complaint to a firm on your behalf. Following your complaint, if you are not happy with the firm's decision, you can refer your complaint to the Financial Ombudsman Service for free.
“Thought I'd never see any return on this investment but thanks to Hallbrook I obtained a refund that I really didn't expect.”​
“Hallbrook were professional, efficient and persevering on my behalf. They stuck at it and succeeded in making the compensation claim. Cannot recommend them highly enough.”
How much does it cost?
No upfront fees
You only pay if your claim is successful (18–36% inc. VAT)
Fee caps may apply – see our full Terms for details
You can complain directly to your lender or the Financial Ombudsman for free – but we can take it off your hands and navigate this complex process.
