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Mis-sold Shares

Thousands of Hallbrook clients did not know they had been mis-sold shares, dating as far back as 20 years

At Hallbrook we’ve been investigating the share dealings of many stockbroking firms since 2008 and its clear share mis-selling has been a significant problem for at least two decades.

Mis-selling claims can arise for a number of reasons;

  • Firm was trading as principal but failed to disclose this
  • Risks were not adequately explained
  • Firm failed to properly assess your financial circumstances
  • Shares were unsuitable for you
  • Broker gave you false or misleading information



Who pays the compensation?

Most of the cases we handle at Hallbrook are presented to the Financial Services Compensation Scheme (FSCS).

This is simply because the bulk of the claims are related to stockbrokers who have gone out of business. The FSCS is the statutory fund of last resort and effectively steps into the shoes of any regulated firm that has been declared in default.

The FSCS limits compensation to £85,000 per eligible person, per firm for firms which failed on or after the 1st April 2019.

£50,000 per eligible person, per firm for firms which failed 1st January 2010 to 31 March 2019 and for firms which failed prior to this date £48,000.

The FSCS is a free service, therefore you can make a claim for compensation yourself.

In order to make a successful claim to the FSCS the claimant must provide sufficient evidence to prove that a civil liability exists against the firm. You will also need to demonstrate where the liability exists and present this to the FSCS.

Or you can call a Hallbrook expert and we’ll do it all for you!







What if the firm is still trading?

If the stockbroker is still trading any complaint must be made directly to the firm. There are regulatory procedures and timeframes the firm must adhere to when dealing with any complaint.

If you are unhappy with the final decision your complaint can be referred to the Financial Ombudsman Service (FOS). You can refer your complaint independently to the FOS at no cost or you can use the services of a Hallbrook expert to assist.

If you are unsure whether you have valid reasons for a complaint to the firm call a Hallbrook Expert today and we will quickly establish if there is basis for a claim.


Call now 0808 2 818 717




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Customer Testimonials

We are proud to have already helped thousands of clients recover tens of millions of pounds in compensation.

Stock Brokers in Default

Click here for details on which firms we can help with.

Claim Process

At Hallbrook we ensure the process is simple and hassle free, making a claim with us couldn’t be simpler.

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The Parlimentary Review

The Parliamentary Review is a series of fiercely independent publications. It reviews the latest events in parliament from a non-partisan perspective, but it is wholly independent of government. Those companies which feature within the publication are not in any way endorsed by the Government, any government agency or regulator. For more information please visit the Parliamentary Review website www.theparliamentaryreview.co.uk

Hallbrook feature in the 2017 edition of The Parlimentary Review which is available to view here.